1) All items supplied by Bentley & Co will be sent on a “signed for” basis. In the UK this service is supplied by The Royal Mail.
2) Postage & packaging is free with the exception of goods delivered abroad and goods requested for “next day delivery”.
3) Items requested for “Next Day Delivery” will be charged an £4.50 p&p. Saturday Guaranteed delivery will cost £8.50.
4) “Next Day Delivery” is not available to customers outside the UK and may not be available to customers living in more remote parts of the UK.
5) An item requested for “Next Day Delivery” must be ordered by 2pm of the working day (Mon-Fri) prior to the day delivery is required.
6) Bentley & Co will use its best endeavours to ensure that “Next Day Delivery” items do arrive on the next day requested. However we cannot guarantee that this will be the case. Should an item arrive later than the date requested then the £4.50 fee will be rebated and the customer may return the item, if it is no longer needed. Please see our Returns Policy for further details.
7) If an attempt has been made to deliver the item but The Royal Mail have been unable to deliver the item as per their delivery instructions or they have been unable to procure a signature for delivery, then the item will be deemed to have been delivered and there will not be a refund of £4.50 as in (6) above.
8) Items for delivery outside the UK will be sent “signed for” and will be charged at the appropriate rate. We will advise this figure by email prior to confirmation of the sale.
9) Please see our Terms and Conditions for further details.